Where any clinical commissioning group proposals represent a substantial development or variation of service we notify and work with Cheshire West and Chester Council through the People Overview and Scrutiny Committee and formally consult with local people and other key stakeholders with continuous focus on reducing health inequalities – as set out in the Local Government and Public Health Involvement Act of 2007.
When formal public consultations are launched, the clinical commissioning group provides feedback on the results of consultation and engagement activity and how the views of patients and the public have been considered and impacted on decisions in a number of ways.
The clinical commissioning group’s website contains a dedicated “Public Consultations” page. News items are also uploaded to promote the publication of consultation reports and key stakeholders – including patient groups – are notified.
Other related features which support consultation and engagement activity include our dedicated “You Said, We Did” web page and an “Ideas” function that enables patients and the public to submit ideas for new/improved service provision – with responses managed by the Programme Management Office.
Large scale consultation and engagement activities are supported by strategic communication and engagement planning, including how to “close the loop” with feedback to stakeholders.
Strategies deployed include:
- Press releases detailing key activity and decisions reached
- Social media activity to inform stakeholders
- Discussion of the outcome of consultation and engagement activity at meetings in public (such as our Governing Body)
- Reporting to the local Health and Wellbeing Scrutiny Committee
- Communication of decisions via the patient participation group chairs and patient support group forums
- Communication of decisions via patient bodies such as Healthwatch Cheshire and third sector infrastructure organisations such as Chester Voluntary Action and Ellesmere Port and Neston Association of Voluntary and Community Organisations.
- Communication of activity, results and decisions via the clinical commissioning group’s annual report and communications and engagement annual report.
- The clinical commissioning group’s quality improvement committee reviews how effective our patient engagement has been and asks each programme to reflect and feed back on changes made to their work as a result of engagement.
Recent Public Consultations
NHS West Cheshire Clinical Commissioning Group undertook a formal 12-week public consultation from October 25, 2016 to January 17, 2017. The Service Review Policy consultation was also carried out by all other Cheshire and Wirral Clinical Commissioning Groups.
The results of the public consultations were subsequently considered by clinicians alongside evidence of clinical effectiveness, cost effectiveness and best practice. A report containing a number of recommendations was then received by NHS West Cheshire Clinical Commissioning Group’s public Governing Body.
Our consultation report provides an overview of the activities carried out in West Cheshire as part of the public consultation, highlights the feedback received from consultation respondents and details the decisions taken by NHS West Cheshire Clinical Commissioning Group with regard to the implementation of proposals.
At its meeting on September 15th, 2016, NHS West Cheshire Clinical Commissioning Group's Governing Body discussed the findings of the consultation "What should we prescribe in West Cheshire?"
A decision was subsequently taken to implement the proposals listed below from October 1, 2016:
1. That we stop prescribing treatments and medicines for short-term, minor conditions/ailments or where there is insufficient evidence of clinical benefit or cost effectiveness
2. That we stop prescribing gluten-free foods
Download the full, independent consultation report.